If you haven’t received a confirmation number or a confirmation email, please check your spam inbox first and make sure that you entered the correct email address. If you still can't find your booking, then it’s likely that your booking has not been processed. Please login to your account to check if your reservation has in fact been made. 

Group bookings can't be made in the same way as individual bookings on the Wilshire Grand Hotel website. Please contact the front desk at 973-731-7007 if you wish to do a group booking. 

If you wish to amend your booking, please contact the hotel directly. Only semi-flexible rates can be amended and this must be done five days prior to your date of arrival. Also, group bookings must do this at least 28 days before the arrival date. 

Yes. You can log into your Wilshire Grand Hotel account from the homepage of our website. At that time, you’ll be asked to enter the email address used when registering and your chosen password. Or you can call the front desk at 973-731-7007.

Should you need an invoice, please use the confirmation email that you receive upon making your booking. Or you can request a copy from the front desk. 

Please contact the specific hotel using our help widget to inform the staff of your plans. If you intend to arrive after 2:00 a.m. on the scheduled date of your arrival, you must inform the hotel. Otherwise, our no-show policy will apply. Please inform the hotel here. We’ll do our very best to contact you before we cancel your reservation. 

Customers are able to check in at any time after 3:00 p.m. up until 10:00 a.m. the next morning, which is the checkout time. If you intend to arrive after 2:00 a.m. on the scheduled date of arrival, you must inform the hotel otherwise our no-show policy will apply. Please inform the hotel here. Also, please note our hotels are staffed 24 hours a day. 

Customers need to check out by 10:00 a.m. on the departure date. The Wilshire Grand Hotel does offer a late checkout up until 1:00 p.m. Please note that this flexibility comes at an additional cost. A late checkout can be purchased online or directly at the hotel and is subject to availability.

Our hotels are staffed 24 hours a day, seven days a week.

No, smoking is not permitted in any of our hotel rooms or indoor areas. However, we do have designated smoking areas located outside the hotel for your convenience.

Children of any age can stay at the hotel as long as they are accompanied by an adult. An adult is considered to be those aged 18 years and above.

Hairdryers and irons are available in many of our hotel receptions. Please see the specific hotel page for more information. Kettles are not available in our rooms. However, our hotels have cafes and restaurants in the nearby vicinity.

Yes, we do have meeting rooms in our hotel.

When planning to stay at The Wilshire Grand Hotel with your pet, please inform the reservation agent. You’ll be requested to complete the pet policy agreement/waiver at check-in.

Yes, the Wilshire Grand hotel has lifts/elevators. However, as each hotel is different, please see the specific hotel page for more information. 

Yes, you can book this room type without any disability. However, if you don't have a disability, we would prefer that you book a standard room. That way, these types of rooms will be available for those who need them the most. 

Yes, these items are included in your room purchase. 

We are happy for our customers to have guests in the hotel, but they need to be accompanied by the customer at all times for security purposes. 

Rooms are cleaned prior to arrival and the Wilshire Grand Hotel provide this service free of charge. However, for some hotels, you’ll need to purchase it at an extra cost. This can be bought online at the time of your booking. 

Yes, all of our rooms come with en-suite facilities. 

Unfortunately, rooms are allocated on a first come, first served basis. Therefore, it is not possible to request rooms next to each other or on a particular floor. 

A family room can accommodate up to four guests. The room can have either two double beds or one double bed and two single beds. 

A Double room consists of one double bed and can accommodate two guests. 

Yes, we have an on-site bar and restaurant. At this time, they are available exclusively for private events and are not open to the general public.

Yes. Our hotel offers a complimentary hot buffet breakfast for all registered guests.

For reservations, please call 973-731-7007.

Yes. We offer complimentary Level 2 SAE J1772 charging stations for our guests.

The Wellmont Theater is located 12 minutes away from the Wilshire Grand Hotel. 

The Wilshire Government rate is $145 per night with Complimentary Breakfast included 

The hotel is conveniently located within 5 miles of three train stations offering service to NYC

Yes, The Wilshire Grand Hotel offers Complimentary Parking for all vehciles including RV, Buses Etc. 

Yes, the Wilshire Grand Hotel offers conference and meeting space. We have approximately 30,000 square feet of flexible event space, with venues capable of accommodating up to 400 guests. Our spaces are suitable for conferences, corporate meetings, weddings, banquets, and other special events.

The Wilshire Grand Hotel and Caterers NJ are located in West Orange, New Jersey, in Essex County. Our location is convenient for guests traveling from Northern and Central New Jersey, New York City and the surrounding metropolitan area.

The Wilshire Grand Caterers & Conference host weddings, wedding receptions, engagement parties, bridal showers, baby showers, Bar and Bat Mitzvahs, Sweet 16s, quinceañeras, birthday celebrations, anniversaries, corporate meetings, conferences, galas, fundraisers, holiday parties, repasts and other private and social events.

The Wilshire Grand Caterers and Conference offer flexible event spaces for intimate gatherings of approximately 20 guests to large celebrations of 440 or more. Capacity depends on the selected room, event format and seating arrangements

The Wilshire Grand Caterers and Conference offer a variety of banquet rooms, private event spaces and Loft350, providing options for different event sizes, layouts and styles.

Yes. The Wilshire Grand Caterers and Conference and The Wilshire Grand Hotel are located within the same property, making it convenient for weddings, conferences and multiday events. Ask our team about available guest room blocks.

The Wilshire Grand Caterers and Conference has multiple event spaces that allow us to accommodate separate functions. Your event sales manager can discuss the appropriate room and privacy arrangements for your celebration.

Yes. The Wilshire Caterers and Conference offer ceremony and reception options, allowing couples to celebrate their special day at one convenient location.

The Wilshire Grand Caterers and Conference offer wedding packages that can include catering, beverage service, event staffing and reception arrangements. Your event sales manager can explain the available packages and customization options.

Yes. Our culinary team offers a variety of menu selections and can work with you to create a dining experience that complements your wedding style and preferences.

Yes. We offer cocktail hour options that can include passed hors d'oeuvres, chef-attended stations, specialty displays and beverage service.

Rehearsal arrangements can be coordinated with your event sales manager, subject to availability and the terms of your agreement.

Yes, Please share any food allergies, dietary restrictions or special meal requirements with your event sales manager in advance. Our culinary team can review the available accommodations.

Outside catering arrangements may be considered for certain events, subject to prior approval, insurance requirements, staffing arrangements and venue policies.

Yes. Both buffet and plated dining options are available. We can help you select the service style that suits your event, guest count and budget.

Yes. We accommodate business meetings, corporate conferences, training sessions, seminars, networking events, product launches, award ceremonies and company celebrations.

Yes. Our flexible meeting and banquet spaces can accommodate small executive gatherings as well as larger corporate events, depending on the required layout.

Depending on the room, we can arrange theater-style seating, banquet rounds, classroom-style seating and other configurations to accommodate your meeting or conference.

Audiovisual options are available for presentations, meetings, tributes and special events. Please discuss your specific microphone, screen, projection and sound requirements with our team.

Yes. Multiday meeting and conference arrangements can be discussed with our sales team, including meeting space, catering and hotel room needs.

Our event sales and operations teams assist with planning venue-related details, including menu selection, room arrangements, timelines and coordination of contracted services.

Pricing depends on your event date, guest count, selected space, menu, beverage package and any additional services. Contact our event sales team for a personalized proposal.

Visit WilshireCaterersNJ.com to contact our event sales team, request information or arrange a tour.

Yes, we have vending machines and we have a snack shop open 24 hours. 

Check-in begins at 3pm. If you arrive early, we can store your luggage while you wait for your room to become available.

Check-out is by 11am. Late check-out may be available upon request and may be subject to availability and an additional fee.

Early check-in and late check-out are available based on availability. Please contact our front desk to check availability and any applicable fees.

Yes, complimentary Wi-Fi is available throughout the hotel. 

Yes, all rooms include a refrigerator and a microwave.

Yes, rollaway beds are available upon request and are subject to availability.

We accept Visa, Mastercard, American Express, Discover.  

Yes, A deposit or temporary authorization of $50 is required at check-in to cover incidental charges. 

Yes, we can store luggage before check-in/after check-out subject to our hotel's luggage-storage policy.

Yes, Housekeeping services are provided daily/upon request. Please contact the front desk if you have a specific housekeeping request.

The Wilshire Grand is located approximatelty 25 minutes from the Newark International Airport (EWR). Travel times can vary depending on traffic and transportation.

The Wilshire Grand is approximately 10 minutes from the Essex County Turtle Back Zoo. Travel times can vary depending on traffic and transportation.

The Wilshire Grand is approximately 8 minutes from the City of Orange Train Station. Travel times can vary depending on traffic and transportation.

Yes. Please notify the hotel in advance with the correct delivery instructions and any applicable handling fees.

The Wilshire Grand Hotel has 89 guest rooms, offering a comfortable stay for both business and leisure travelers.

Yes. Wilshire Caterers & Conference can help you plan and host your special day. Contact our catering department to discuss available spaces, menus, packages, and event details.

Yes. We encourage prospective clients to contact Wilshire Caterers & Conference to arrange a tour and discuss their event requirements.

Yes. Our location and accommodations make the hotel a convenient option for guests visiting the area for business, leisure, events, family visits, and local attractions.

Absolutely! with 89 guest rooms and on-site event and catering services, the Wilshire Grand Hotel can be an option for groups attending weddings, conferences, celebrations, and other events. Please contact us to discuss group accommodations.

Absolutely. Staying on-site can provide a convenient option for guests attending events at the hotel. Please contact our reservations team for room availability.

Reservations can be made by contacting the hotel directly at 973-731-7007 or our website www.TheWilshireGrandHotel.com. Also, through our available booking channels. 

The Wilshire Grand Hotel is conveniently located near many popular West Orange and Essex County attractions. Guests can easily explore Turtle Back Zoo, Thomas Edison National Historical Park, South Mountain Reservation, Eagle Rock Reservation, Treetop Adventure Course, Richard J. Codey Arena, Welmont Theater, AMC Dine In, SOPAC, Prudential Arena and the Orange Reservoir. The area also offers hiking, mini golf, golf courses, family activities, dining, and entertainment. Plus, guests can enjoy mini golf right here at the Wilshire Grand Hotel.

Yes, Eagle Rock Reservation is minutes away offering 408-acres of wooded park located at Eagle Rock Avenue and Prospect Avenue in West Orange, New Jersey, featuring scenic hiking trails and sweeping views of the Manhattan skyline

Yes! The Wilshire Grand Hotel is conveniently located near several golf courses in West Orange and the surrounding area. Guests can enjoy nearby public courses such as Francis A. Byrne Golf Course and Rock Spring Golf Club, both located in West Orange. Francis A. Byrne is an 18-hole public course, while Rock Spring features an 18-hole, par-71 course.

Yes. Our Front desk is opened 24/7. 

Our complimentary Hot Buffet Breakfast is served from Monday to Friday: 7:30am-9:30am and Saturday's & Sunday's: 8am-10:30am.